FAIRGOZZI SURGICAL CO., is a leading medical device company specializing in Manufacturing of Premium Grade Surgical Instrumentation for health care providers, including hospitals, surgery centers, physicians’ offices and research institutions across the globe. We are instrument experts - reusable instrumentation is all that we do - and our portfolio of more than 10,000 instruments covers the full spectrum of surgical specialties, including:
Fairgozzi, our core philosophy is simple: offer a comprehensive line of quality instruments at industry-leading price points. We overlay that core with a dedication to best-in-class customer service based on instrument expertise. In partnering with Fairgozzi, our customers rest assured that they are getting excellent instruments at superior prices from knowledgeable personnel.
Its that intersection of best-in-class quality, price and service that sets Fairgozzi Surgical apart from other instrument companies. Some brands offer one or two of those elements, but not all three. We invite you to look at the Our Value page to find out exactly how we do that – there are in fact some real, tangible differences that set our model of doing business apart from the rest. Its a model rooted in efficiency across the entire organization, from administration and service all the way through to supply chain and technology.
Thats the idea behind the industry-leading web experience we have created right here, www.fairgozzisurgical.com. The website was conceived out of a desire to re-shape the customer-retailer experience in the surgical instrument world — essentially, improve how instrument companies interact with their physician clinic or office-based customers. The Fairgozzi Surgical team recognized that the prevailing models of business in the industry were inefficient, inflexible and outdated — and they wanted to offer an alternative. We believe that everyone benefits when customers have direct access to the information they need, and a seamless platform exists for communication between the customer and retailer. Customers can use our site to manage their account details, build quotes, search our cross-reference database, place orders, track order status and initiate returns. All on their own, in real time, at a central, user-friendly, online interface.
The idea, of course, is to make our customers experience as seamless and stress-free as possible. Ultimately, that’s what we’re about - putting you, our customers, back in the driver’s seat. Theres no reason you should have to sit around and wait for information that is critical to your purchase decision. We know you have better things to do (like actually use the instruments to help your patients).
Of course, particularly on the Institutional side, we are not doing away with the traditional modes of business. Many of our customers still prefer to interface directly with a customer service or Local Sales Representative. Instead, we are supplementing that model with a more streamlined way to interact with us, offering an alternative for our customers who so choose.
We invite you to experience the Fairgozzi way forward in surgical instrumentation. Welcome to Fairgozzi Surgical.
Fairgozzi Surgical Co.,